How much does a rental cost?
All of the prices and terms for our motor home rentals can be found on our web site.

What is the cost of mileage?
An estimated mileage charge will apply to your rental. The charge will be a per overall mileage acquired while on the trip. We DO give you 110 miles/day FREE! We have a minimum of 3 days for the rentals, so you will receive 300 miles free, based on our minimum. If you have a 7 day trip, you will receive 700 free miles. After the free 100 miles/day, there will be a charge of 45 cents/mile for the next 300 mile block. After that 300 mile block, the following 300 mile block the price/mile becomes 95 cents. Any additional miles after that are 1.45 per mile. Note: There is no charge for gas or mileage on the trailers.

What deposits are required?
Upon confirmation, a $1,000 reservation down payment is charged to your credit card for a motor home and $500 for a trailer rental. Personal checks and ATM cards are NOT accepted. Upon return, all extra charges, if any, are balanced against the reservation down payment and a credit will be issued to your credit card to cover the refund.
Notice: Estimated rental charge prepayment will be required in full in advance. If for any reason you must cancel your reservation to get the whole deposit back you must cancel at least 21 days before or you will forfiet 25% of the reservation fee.

Is there a charge for the generator?
Generators are included on the motor homes, but the trailers do not have them. The charge for use of the generators on the motor homes is 3$ an hour. (There is a counter on each generator that shows the hours of use.) If you choose to rent a trailer, you have the option of renting a generator for $29.00/day. You can save on this expense by staying in locations that have electrical hookups. You will not be able to use the 110 outlets, a/c or microwave in the unit without either using the generator or being plugged in to an electrical source.

What kind of gas mileage will we get?
Mileage depends on the size of the motorhome and the driving conditions. Generally, you will get between 7 and 13 miles per gallon.

Do I need a special driver's license to drive a motorhome?
All you need is to be 25 years of age or older and possess a valid driver's license. No special endorsement is needed. Authorized operators 21-24 years of age may drive a motorhome subject to $25/day fee.

When can I pick up the motorhome?
Smith RV is open Monday through Saturday from 9 a.m. to 6 p.m. The pick up time is 2 p.m. and the return time is 10 a.m. Of course if special arrangements need to be made let us know and we can accomodate you.

What kind of motorhomes and trailers do you rent?
We rent Class "A" and Class "C" motor homes along with bumper pull trailers of different lengths. The Class "A" motor homes are the flat nosed motor homes and the Class "C" motor homes are the cab over type.

Do you rent Toy Haulers?
We do not rent toy hauler trailers at this time.

Is it difficult to drive a motorhome?
Motorhomes, handle much like a car, especially the "C" class which has a van chassis. Class "A" motor homes just need a bit of special attention to the length of the unit behind the rear wheels. Just remember that you are longer than you may be used to driving.

Are motorhomes difficult to hook up?
No. At departure you will be given a 60 minute orientation of the unit you will be renting so you will learn how to hook it up and operate appliances. We even allow you to take the unit out for a test drive so you can become familiar with how the unit drives.

Do your RVs come equipped with pots and pans?
No, but we rent four different convenience kits for Linens and Towels, Kitchen, BBQ with table and chairs, and a Morning lot. The Linen and BBQ kits are each $50.00 one time fee, where the Kitchen and Morning kits are $75.00 and $25.00, respectively one time fees.

Besides the rental cost are there any other charges I will incur?
The Basic Fees that are to be expected for a Motorhome rental are the daily rental fee, Mileage, Reservation Deposit, and, insurance fee if you are unable to provide your own insurance. And, if you choose to use the generator, there is a $3.00/hour fee.

Does the motorhome come with a TV, VCR or stereo?
There is an AM/FM radio with a cassette player or CD player in the dash. There is also a TV in the motorhomes but there is not one included in the trailers.

Are there rollout awnings on the motorhome or trailer?
Yes there are rollout awnings on both the motorhomes and the trailers. You are free to use the awnings, but be aware, that these seem to be the first place where damage can happen to the unit. These should not be left out when there is severe weather or the conditions get windy. Also, when closing the awning, please make sure the awning is completely latched in a closed position before moving the unit.

Are pets allowed in the motorhomes?
Unfortunately, we do not allow pets to travel with you in our units. We realize that pets can be an intregal part of a family, but have found that pets can create issues that neither you as the rentee or we as the renter wish to deal with.

Is there a limit to how many people can ride in the motorhome?
It is important to Smith RV that you have an enjoyable and safe vacation experience. Part of that experience is getting the right vehicle to meet your needs.
We realize that our customers use our vehicles for many purposes. Some examples:

• As a comfortable means of travel not sleeping in them
• For "spare bedrooms" and not drive them.
• For on-site hospitality at special events.
• As mobile offices.
• The possible uses are as numerous as your needs.

• Never exceed the maximum capacity as posted in the actual vehicle you will be using. Maximum capacity includes the vehicle, all fluids, all occupants and their gear.
• All passengers should use the provided seatbelts. The total number of seatbelts will vary according to the vehicle and according to the floor plan of the actual vehicle you are using.
• Child safety seats should be used where applicable. The installation and use of these seats should follow the recommendation of the child seat manufacturer.
• Overhead areas designed only for sleeping should not be occupied while the vehicle is in motion.
• The vehicle should be properly secured prior to travel. This includes locking the doors and dead-bolting them where applicable. Stow the entry step and secure the outside compartments.
• We ask that you use good judgment and prudence in your decisions.

Can we leave our vehicle where we pick up our rental unit?
YES! We have secure storage where you can leave your vehicle while you play in ours! While we make every effort to keep this area secure, although the storage of your vehicle is still at your own risk.

Can we leave our luggage at the rental location?
Yes! If you have luggage you needed to get to our location, but don't want to take up room in your rental, you can leave it here and we will store it upstairs in our rental area until you return. Again, anything left with us will be at your own risk.

Are we allowed to travel into Canada?
Yes these are licensed vehicles and the tags are up to date. The registration is in an envelope inside the unit. The location of this will be shown to you on your orientation when you pick up the unit.

Can we travel into Mexico?
Travel into Mexico is NOT recommended. As this is another country where the borders aren't open like they are into Canada, travel there is risky at best. We would rather our units not be taken into Mexico. Can we travel one way to our destination or do we have to travel round trip? As we are independent of other rental companies so our RVs are meant for round trip only.

How do I pay for the rental?
We require that all payment be done with a major credit card. We accept Visa and MasterCard. This payment policy is very strict and there are no exceptions.

Can I tow my car or boat behind the motorhome?
Some towing will be allowed and some will not to find out if what you want to tow is allowed please call us at (208)535-2500.

How much does it cost to stay in campgrounds?
Campground rates vary based on time of year and what facilities they offer. Generally you can expect to pay between $10 and $50 per night.

What kind of facilities might a campground offer?
A partial list of commonly found facilities would include: electric, water, sewer hook-ups, washer, dryer, swimming pool, playground, BBQ pits, on-site convenience store.

Do you plan itineraries for trips?
We do not plan itineraries for trips.

Are there any places we cannot take the motorhome?
Yes. Travel in Death Valley and other desert areas are not allowed during the hot months. Also vehicles are not allowed on logging or other non-public roads such as the Apache Trail in Arizona. Vehicle travel is NOT allowed on the Dempster, Dalton, Edgerton/ McCarthy, Denali Highway and Hatchers Pass. Renter has unlimited financial responsibility for negligent damage. Check with your pick up location for any local restrictions.

What if I return the vehicle before the date it is due?
No refunds will be made for early returns or late pick ups.

What if I am late in returning the vehicle?
The vehicle is overdue after 10:00 AM on the date of return. A fee of $25 per hour will be charged for each hour you are late. Please notify the rental center if you will be late in returning. We are ammenable to waiving the late fee under some circumstances.

Do you have baby car seats and cribs available?
No. Please plan to bring your own car seats and sleeping arrangements for infants.

Is it safe to drink the water from the motorhome tank?
No, we do not recommend this. It is difficult to know if the water is potable when you fill the tank at a variety of locations. We recommend you use bottled water for drinking and cooking. The water from the tank is fine for washing and bathing.

What if I am involved in an accident?
You must notify Smith RV within 24 hours of an accident and make a full report in writing as well as file a police report. You will also have your proof of insurance with you.

What if the motorhome breaks down?
Smith RV has a 24/7 roadside assistance provided through Coachnet at an additional cost of $10.00 a day.

Is there a ladder so we can get on the roof?
We do not have ladders on the RV for safety reasons and to prevent damage to the motorhome. You should have no need to get on the roof of the unit.

Are there bike racks?
No, our trailers and RVs are not equipped with bike racks.

Can you pick me up/ drop me off at the airport?
Yes we do have a complimentry shuttle service for the Idaho Falls airport to pick you up and drop you off. That service can be arranged when we call you to confirm your rental reservation. If you are flying into the Salt Lake City airport, there is a shuttle service available. A link has been included on the Useful Links page.

What if I have to cancel my reservation?
You may cancel your reservation up to 21 business days prior to the pick-up date and you will be refunded 100% of your deposit. 20 days or less notice you will forfeit 25% of your deposit.

Will I need special Insurance?
To rent an RV from Smith RV, you must have insurance. There are two choices available to you. EITHER:

1. Provide a binder or endorsement that extends to Smith RV for the vehicle and our dealership from your personal policy. Note: Your insurance company or agent must provide a BINDER or ENDORSEMENT to us. This binder should name our dealership as an additional insured and loss payee. The binder should also provide comprehensive and collision for the vehicle value. A CERTIFICATE or copy of a DECLARATIONS PAGE, or insurance CARD is Not sufficient. Note: Each authorized driver must provide proof of insurance for the rental.
OR
2. You, the renter can pay a premium to MBA, the insurance company that provides insurance for our rentals, in order to be added to the dealers’ rental insurance policy. You can go to the MBA/CHOICE web site (a link has been included on the Useful Links page) and complete all required fields. Confirmation will be immediately emailed to the renter and the rental dealer. Alternatively the renter may fax the Addendum to MBA, MBA will fax back to the dealer Proof of Coverage when the credit card has been successfully processed. An additional $25.00 per day, plus $10.00 setup fee other service fees will be added to the rental charge.

We must see proof of insurance prior to your departure there is no coverage provided to you the renter by MBA Insurance until they have processed the Addendum and we receive proof back from MBA via e-mail, or fax confirmation.
These are the only two options, there are no exceptions, and you the renter must do one of the above prior to departure with the RV.

Do the units have air conditioning?
Yes the units are equipped with A/C units. The A/C units will not work without 110 power. The rental unit must either be plugged into an external 110 power source or you must start the generator to have any 100 access inside the rental unit.

If you find that you have questions that you may still have, please feel free to call our rental department at 208-535-2500. We would LOVE to help you find FUN in our rentals!